Refund policy

If you are not happy with your order, simply return your purchase within 45 days and with at least 50% of the contents remaining, and we'll be happy to issue a refund or replacement. After we've received your item(s), we'll refund your credit card within 3 working days. If you wish to return an item, please follow the steps below: 1. Get in touch with us by email at info@billyjealousy.com for a Return Merchandise Authorization (RMA) code. 2. Reseal the item in its original packaging along with your sales receipt. 3. Clearly state the RMA code on the mailing label and send to the following address: Billy Jealousy RMA # (include your RMA number here) 130 Oak Lawn Ave Dallas TX 75207 When sending us your returned goods, we strongly suggest that you use a carrier (such as FedEx, UPS or USPS Parcel Post) and insure your item(s) for the full purchase price. All returns must be pre-paid, because we are unable to accept COD. And just in case, we recommend that you keep all insurance and postal receipts for your records. Finally, as much as we hate for them to occur, we're big enough to admit that mistakes can and do happen. So, if you receive an item that's somehow defective or not what you ordered, contact us immediately and retain all its packaging. We will then tell you how to return it to us free of charge, and send you a replacement as soon as possible.